You are still allowed to use PayPal logos in your auction listings or website!
If you have a PayPal donate button on your site, make sure you are a registered non-profit organization or charity, otherwise PayPal will ban you. Just like that.
When Gmail first became available in April 2004, I was one of the first people to sign up for an account. Little did I know that picking bobjones@gmail.com would mean that I’d be getting thousands of emails from all over the world, all accidentally addressed to the wrong Bob Jones. I even started a fun site to publish those wrongly addressed emails, but I let it expire 
I shouldn’t have to tell you that this has pretty much rendered the email address useless, because it’s impossible to go through all the wrong emails and spam. On the upside, I do get loads of pre-paid porn site logins from people signing up for these services, and using my email address 
Here’s a picture of my current inbox. I think I completely trashed the whole thing at the beginning of the year.
It looks like Google has developed a new feature especially for me. http://gmailblog.blogspot.com/2011/04/dont-forget-bob-and-got-wrong-bob.html Let’s see if this will really work, and cut down my inbox traffic. Thanks Google!
Just sharing a quick tip I only discovered recently. I like organizing my stuff, so for example, every product site I have, has multiple email addresses. Think support@ sales@ billing@ etc.
Because I run all my email via Google Apps, I always had to logout, login, logout, login, logout, swear, login, logout, swear some more, login. A pain in the ass if you’re trying to juggle between the lot of them.
So, Google actually lets you sign into three different Google mail accounts at the same time, in the same browser. This is SO awesome. (well, I think it is anyway – saves me heaps of swearing time).
Go here and be enlightened from now on. https://www.google.com/accounts/b/0/MultipleSessions
One of my WordPress plugin projects, StreamWP, has recently launched a new version, and I notified all existing customers via the streamwp aweber list.
Not only did we re-write the plugin from scratch, we also updated the site, the payment system, the download system, and the support system. One big overhaul, in order to increase customer satisfaction.
We use UserVoice as our ticket support system, and absolutely love it. Response times are much faster, we don’t lose any tickets, and we’re building a dynamic knowledge base, every time we awnser a question.
Anyway, I’m getting side tracked here. The point of this post was to demonstrate, that no matter how hard you try, there’s always gonna be people that are impossible to please. And they even feel the need to try and ruin your business, by writing up bad blog posts about your product. – (mirror)
This particular customer opened a few tickets, asking for a download link of the new 1.5 version, to which she would be entitled if she had bought the full plugin prior to this update.
So ten days ago, I sent her this as a reply to her ticket, with download link #1 (screenshot)
Then, 9 days ago, once again, I reply to her second request, with download link #2 (screenshot)
I get no reply, but three days later, she decides to throw around the SCAMMER word on our suggestions board. I removed the comment there, and didn’t get a screenshot of it unfortunately. I sent her an email following that, asking wheter she did or did not receive her new links yet. No response. So I figured, I’d add her to gtalk and ask her there. No response.
Then today, she triumphantly leaves spam on the suggestions board again. This time with a link to her bad review about not only StreamWP, but also a completely different plugin we created which she’s bought previously.
Angry, angry woman!
Anyway, with this blog post, I hope she receives a pingback, reads this and figures out that we really did try and get in touch with her, on numerous occasions.
You copy and post a funny top 21 reasons why English sucks list in 2008 – wait for three years till someone stumbles it, and profit!
In case you don’t know what SaaS means – Software as a Service
In my spare time, I’ve been known to startup small projects, such as WordPress plugin development. Basically I knew nothing about the business when I started, and I guess there’s still a lot to learn.
Over the course of time, I have gone through a lot of trial and error – resulting in me trying to find solutions for the problems I ran into. Here’s a list of apps I use to make live easier. Trust me, once you get paying customers for your software, you need every little bit of help you can get!
Listed in no particular order:
Google Apps: I’m sure most of you are familiar with this. For every new project I start, I create a new apps account, so that I’m sure ALL my email gets handled by Google. I can create new users in my organisation on the fly, and easily share documents with people that I’m working with. Highly recommended if you want to keep everything accessible in one place on the web.
TaskForce App: This is a great task manager widget that fully integrates with Google mail. Simply install, login, and you’ll keep track of whatever tasks you or your team needs to be doing. I actually use it more to quickly dump ideas into as soon as I have something i think is worth looking into later. Oh yeah, and it’s completely free.
UserVoice: I have only recently started using this, but I’m already in love with it. Previously I used to have a separate “support forum” and a “ticket system” for my users. Everything was locally hosted, had different logins, forums got spammed all the time, ticketsystem would lose tickets etc. It was a headache to handle. Then I discovered UserVoice. Now my users can browse a dynamic knowledge base, submit support tickets, leave suggestions for improvements in a public page, where others can vote for ideas, and help me filter out great additions I could offer my users. All I do is login to the admin panel, and I can keep track of everything in here. This isn’t completely free, but starting at $5 per month, its a no-brainer if you take customer satisfaction seriously.
Zopim: If you want to capture your leads while they’re browsing your product site, this app is a great help. It’ll give visitors the opportunity to get in touch with you, or one of your staff members, immediately. We live in an “instant culture” and you will really miss out on sales opportunities if you do not try and engage with your leads ASAP. There is a free option, but this is pretty limited. You get what you pay for.
Less Accounting: Since 99.9% of my business consists out of services and digital products, most of my payments are received through PayPal. The Less Accounting software automatically keeps tracks of all my income and expenses. All I have to do is login to see how poor I am, who still owes me, and who I still owe. Makes it a lot easier when having to decide any expenses that need to be made – I’ll know exactly how much I can spend. Comes with a cool iPhone app too, which lets your digitalize any receipts you might get.
TimeDoctor: The ultimate Virtual Assistant time tracker. This thing kicks ass, and is completely free! You get your VA to install this app, and you can log in to your online admin panel and see exactly what they’ve been working on, and how long. There’s an option to store a screenshot every minute, so you can browse through them to make sure your VA is doing what they are getting paid for. There’s no fooling the system, if no activity is being detected, it will put the user in a break mode, meaning no hours will get logged.
Hope these are of some use to you 
So we’ve recently finished a little wordpress project: http://lockalike.com/
The idea behind the plugin is very simple – you lock your web pages and force your visitors to vote, tweet, like, share, stumble, or anything else before they can see the content. So you increase web traffic in an “organic” way. You get real people sharing your content. Not some robot script or whatever. This also means you are organically increasing your backlinks and you get your sites indexed in Google a lot quicker.
Anyway, have a look at the plugin. I’m giving my readers $10 off, so you can grab it for just $19.95 (Couponcode = bobjones).
Google mail, or gmail, introduced something new just now – Priority Inbox helps you get through it faster by putting the most important mail at the top of your inbox.
Wonder if this will do me any good.
And to think I completely emptied this account 2 months ago. Guess thats what you get for having one of the most generic email addresses in the world. You wouldn’t believe all the account details, order details, private emails and membership details that I get every week, because people used my email address for some reason.
From amazon login details, to password resets for myspace, twitter, facebook and other accounts, to billing statement, love letters, business memos, cheating housewives, and personal holiday pictures.
Here’s an example you might enjoy
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And yes, feel free to try that free bangbros account. Some John Jones is taking care of the bill.
That’s a question I have been asked several times now, so I figured I might as well write a post about it, so people can share it and I don’t have to keep repeating myself
Before I get started, I just want to make one thing clear; This is the way that I do/did it – and that doesn’t mean if you do things differently, that you’re doing it wrong. Everyone has got their own way of getting things done, and some are more successful than others – which is a good thing, since the Internet would be very boring if we were all equally successful.
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